Help Center

Frequently Asked Questions

Find answers to common queries regarding maintenance for complexes, residential estates, and sectional title properties.

General

1

What areas do you service?

Berg Projects primarily services residential complexes and estates in the greater metropolitan area. We specialize in large-scale maintenance contracts but also handle ad-hoc requests for individual sectional title units.

2

How do I request a quote for a large project?

You can request a quote by using the "Request Quote" button at the top of this page, or by emailing our projects team directly. For complex renovations, we recommend scheduling a site visit first.

Plumbing

1

Do you handle geyser replacements?

Yes, we are fully certified for geyser installations and replacements, including solar geyser systems. We ensure all installations are compliant with SANS 10254 regulations.

2

What should I do in a plumbing emergency?

First, locate your main water shut-off valve and turn it off to prevent further damage. Then, contact our 24/7 emergency maintenance line immediately.

Electrical

1

Can you issue a Certificate of Compliance (CoC)?

Absolutely. Our registered electricians can inspect your property and issue a valid Electrical Certificate of Compliance (CoC) for property transfers or insurance purposes.

2

Do you install backup power solutions?

Yes, we specialize in inverter and battery backup installations for sectional title units, ensuring you stay powered during outages.

Waterproofing

1

What warranty do you offer on waterproofing?

We offer up to a 10-year guarantee on full waterproofing systems, subject to a maintenance inspection every 2 years.

2

How long does a waterproofing project typically take?

The duration depends on the scope of work. Small balcony waterproofing can be completed in 1-2 days, while full roof waterproofing for a complex may take 1-2 weeks. We work efficiently to minimize disruption to residents.

Painting

1

Do you handle exterior painting for entire complexes?

Yes, large-scale repainting projects are our specialty. We manage everything from scaffolding and surface preparation to the final coat, ensuring minimal disruption to residents.

2

What kind of paint do you use?

We use high-quality, durable paints suited for South African weather conditions, ensuring longevity and vibrant finish. All paints are VOC-compliant and safe for residential environments.

Smart Home

1

Can you integrate smart lighting into existing wiring?

In most cases, yes. We can replace traditional switches with smart relays or smart switches without needing to rewire your entire home, provided there is a neutral wire available at the switch point.

2

Do you install security cameras and smart doorbells?

Yes, we install CCTV systems, smart security cameras, video doorbells, and access control systems. We handle everything from wiring to network configuration and mobile app setup for remote monitoring.

Pools & Outdoor

1

Do you fix noisy pool pumps?

Yes, we can often repair bearings and seals to quiet down noisy pumps, or advise on efficient replacements if repairs aren't cost-effective.

2

Can you maintain my pool on a regular schedule?

Absolutely. We offer weekly and bi-weekly pool maintenance packages including chemical balancing, skimming, and equipment checks to keep your pool in pristine condition year-round.

Sectional Title

1

Do you work with body corporate management?

Yes, we have extensive experience working with trustees, managing agents, and body corporates. We provide detailed quotes, progress reports, and handle all compliance documentation required for sectional title properties.

2

Can you provide maintenance contracts for our estate?

Yes, we offer comprehensive maintenance contracts tailored to residential estates and complexes. These include preventative maintenance schedules, priority response times, and bulk discounts for multiple units.

Still have questions?

Can't find the answer you're looking for? Our support team is here to help with any specific maintenance queries.